Live Chat Service

capture and convert more leads

We provide a 24/7 website-based live chat service that is designed to
capture and convert more qualified leads for your business.

Industry-trained agents are available in Spanish and English to chat with your website visitors.

Consumers Want to Chat:

While 89% of consumers would like to use messaging to communicate with
businesses, only 48% of businesses are equipped to connect with customers through a message. (Source: Twilio)

Shift to Text-Based Communication Preferences:

The average American spends 26 minutes texting vs 6 minutes on phone calls. (Source: Infomate)

Messaging Means Business:

53% say they are more likely to shop with a business they can message directly. (Source: Facebook)

Did You Know…

live chat increases online leads by 40%

Why outsource live chat?

  1. 59% of leads are captured outside of normal business hours.
  2. On average, the likelihood of conversion drops nearly 8% for every additional 30 seconds of response times.
  3. 21% of live chat sessions are completely unanswered by businesses.

Product Offerings

Live Chat Agents

Over 200+ industry-trained agents available in Spanish and English to chat with your website visitors 24/7

One-time set up fee of $200
$20 per lead

Virtual Assistant

The Virtual Assistant provides 24/7 lead conversion with a consistent monthly cost and is a fast and easy way for website visitors to connect with businesses.

Self Service/Chat Operator Rollover

Chat agents are available 24/7, but you also have the ability to take your own chats! If you’re not available, inbound chats will rollover to an agent standing by.

One-time set up fee of $200
$100/mo for 3 users
$20 per lead

Retainer Signing

agents qualify prospect

Our live agents chat, qualify and screen your website visitors via live chat on your behalf.

retainer gets signed

Our intake specialists follow up to ensure the prospect signs all necessary forms before meeting you.

leads delivered to you

You receive the signed retainer relevant lead info via CRM through email, text or CC.

Additional Features

Call Connect

Connect visitors directly to your office

Call Connect allows you to connect visitors directly to your office by phone from within the chat, at no extra charge. This feature increases your chat-to-lead conversion rate by eliminating email and phone tags.

One-time set up fee of $50

Exit Pop-Up

Get one last chance to convert

Reduce site abandonment and get another chance to collect lead information by engaging visitors as they attempt to leave the website. Add Exit Pop-Up & get 30%+ more desktop leads.

One-time set up fee of $50

Facebook Messenger Integration

Increase conversion rate on
Facebook Ad Campaigns

The Facebook Messenger integration can help you net better ROI on Facebook ad campaigns. One business with the Messenger integration saw substantial improvements in their ability to convert leads. Leads generated through the “Message Us” CTA converted into signed deals 4x more frequently than leads generated through lead ad forms.

No set up fee!

Google Business Profile Integration

Turn Google Business Profile traffic
into qualified leads

With the Google My Business feature, visitors can chat with your business via the Google Maps app. Agents can chat with these visitors on your behalf, collecting valuable lead info in the process.

One-time set up fee of $50

SMS Text-to-Chat

Take chats via SMS

Did you know that SMS chats are 49% more likely to convert into leads than regular chats?Text-to-Chat allows visitors to text your business from your mobile or desktop websites.Prospects can begin SMS conversations with agents directly from the businesses’ website.

One-time set up fee of $50

Appointment Scheduler

One-time set up fee of $50

Onroll Mobile App

One-time set up fee of $50

Additional Add-Ons


Our API allows for CRM and dashboard integrations. We have numerous partners who have integrated our service with their proprietary CRMs or dashboards, including HubSpot, Salesforce, Google Analytics, Zapier and TapClicks.Don’t see your system here? Let us know and we’ll work with you!


Live chat works so well, sometimes it can produce too many leads! With that in mind, you can budget leads each month so you’re only billed for what you can afford.

Flexible Scripting

We are experts in converting website visitors into valuable leads for your business. Our agents use a custom script we create specifically for your business.That script can be modified to make sure we are communicating with your customers the way you want us to.

Pay for performance pricing

When you receive a lead it’s classified one of three ways:

  1. “Sales” (billable)
    Someone we’ve chatted with where we’ve obtained their name and contact information (phone number and/or email address), they’re interested in a service/product provided by your business, and they are not a current client.
  2. “Service” (non-billable)
    An existing client of yours – they may be trying to reschedule an appointment, etc.
  3. “Other” (non-billable)
    Someone looking for a service your company doesn’t provide, someone trying to sell you something, etc.

Flexible Pricing Options

Pay per lead model

Pay a pre-established price for each sales lead we generate.

Monthly flat rate model

Flat rate subscription pricing model that charges users a flat fee per month or year for all features and all levels of access.

Tiered Pricing Options

Tiered pricing created to reward the partner with a lower per-lead rate, as your lead volume increases.

Get Started Today

Live chat will capture more qualified leads for your business.

Are you ready to partner with us?